A: At Jantina - art|jewellery|wood, the safety and satisfaction of our customers are of utmost importance. Once we receive your flowers for preservation, they undergo a meticulous process to ensure they are safely encased and protected in your custom-made resin pieces. However, due to customer safety regulations, any unused floral materials that are not required for your final product cannot be returned to you. This ensures that all preserved elements meet our high-quality standards and safety protocols. Rest assured, every effort is made to utilize your florals effectively to create a beautiful and unique piece of jewelry celebrating your special occasion.