Flower Preservation FAQs
Frequently asked questions
A: At Jantina - art|jewellery|wood, the safety and satisfaction of our customers are of utmost importance. Once we receive your flowers for preservation, they undergo a meticulous process to ensure they are safely encased and protected in your custom-made resin pieces. However, due to customer safety regulations, any unused floral materials that are not required for your final product cannot be returned to you. This ensures that all preserved elements meet our high-quality standards and safety protocols. Rest assured, every effort is made to utilize your florals effectively to create a beautiful and unique piece of jewelry celebrating your special occasion.
A: Once your flowers are preserved, Jantina will reach out to you to discuss the specific pieces you would like to be made. You will receive a mock-up incorporating your preserved flowers, which will give you a visual idea of the final product. Along with this, Jantina will provide detailed cost information and let you know if you have any additional flowers that can be used. This personalized approach ensures that your jewelry piece is not only unique but also holds sentimental value, making it perfect for celebrating special occasions or events.
A: To ensure your flowers maintain their integrity and vibrant colours for your custom piece, it is crucial to send them to us as soon as possible. Prompt delivery will help prevent any damage or discoloration. Please note that we do not paint or dye the flowers, so any damage cannot be reversed. However, our skilled artisans have techniques to creatively hide and work with any damaged flowers to make sure your final piece is stunning. If you have any issues or concerns about the condition of your flowers, please contact us immediately for further assistance.
A: At Jantina - art|jewellery|wood, we understand the importance of your custom floral arrangements arriving in perfect condition. For this reason, we recommend having flowers hand delivered to our location in Bayswater North to ensure their safe and prompt arrival. If you are unable to deliver the flowers yourself, we can arrange a pickup for you. The pickup fee will vary depending on your location and can be individually arranged and quoted to meet your specific needs. By taking these steps, we ensure that your flowers will perfectly complement our unique jewellery, art, and gifts for your celebration, event, or special occasion.








